1. Name and contact data of the data controller and also the company data protection officer
This Data Protection Policy covers data processing by: Data controller:
Aubade Paris (hereinafter Aubade),
10-12 rue du Colonel Driant,
75001 Paris, France
2. Collection and storage of personal data and also nature and purpose and their use
a. When visiting the website
When you access the websites of Aubade, the browser on your end device automatically sends information to our website server.
This information is temporarily saved in a log file. The following information is collected without any action on your part and deleted automatically within 4 weeks:
- IP address of the querying computer,
- date and time of the access,
- name and URL of the accessed file,
- browser type and version and also further information sent by the browser (such as your computer’s operating system, the name of your access provider, geographical origin, language setting etc.).
We process these data for the following purposes:
- ensuring trouble-free connection to the website,
- ensuring comfortable use of our website,
- evaluating system security and stability and also for further administrative purposes.
The legal foundation for the data processing is Art. 6 Subs. 1 Sentence 1 lit. f General Data Protection Regulation (GDPR). Our legitimate interest follows from the above purposes for the data collection. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
The deletion of your data at us does not exclude that data, in accordance with Article 6 para. 1 sentence 1 item c GDPR, is stored by our hosting provider for a longer period of time for the prosecution of criminal offenses pursuant to statutory obligations.
In addition, we also use cookies and analytics services during visits to our website. Further explanations can be found under sections 4 and 5 of this Data Protection Policy.
b. When ordering as a guest
If you would like to order products as a guest via our website, we collect the following information:
- salutation, given name, surname,
- a valid email address,
- address and land,
- date of birth and payment data, depending on the payment method you chose (for example credit card data or bank details).
These data are collected
in order to identify you as our contractual partner,
- to check the entered data for plausibility,
- to process the payment of your order,
- to process any warranty claims which may arise and also to assert any claims against you
The data are processed upon your query and under Art. 6 Subs. 1 Sentence 1 lit. b GDPR are required for the stated purposes of fulfilling the contract and pre-contractual measures. To ensure smooth and simple processing of your order and for faster clarification of queries, you can also provide other data:
- your telephone and mobile phone number and
- an alternative delivery address.
Provision of these data is voluntarily.
Your personal data which we collect for the order are saved until the end of the statutory warranty period and then automatically deleted, unless we are obliged to longer storage under Article 6 Subs. 1 Sentence 1 lit. c GDPR due to tax- and commercial-law retention and documentation duties or you have consented to a prolonged period under Art. 6 Subs. 1 Sentence 1 lit. a GDPR.
c. When setting up a user account
You can set up a password-protected user account with us in which we save your personal data. The purpose of this is to provide you with the greatest possible comfort through easier, faster and more personal purchasing in the processing of your orders. If you would like to set up a password-protected user account with us, we need the following information from you:
- salutation, given name, surname,
- date of birth and also
- a valid email address.
In addition, to open a user account you have to enter a password of your choice. Together with your email address this provides access to your user account. In your user account you can view and change the data saved about you at any time.
The data are processed upon your query and under Art. 6 Subs. 1 Sentence 1 lit. b GDPR are required for the stated purposes of fulfilling the contract and pre-contractual measures.
Creating a user account is not required for using our website or for orders you would like to place with us. We also offer you the possibility of placing your order as a guest (see section 2. b)). In that case however, you have to enter all your data again for every order.
After your user account is deleted, your personal data are automatically deleted, unless we are obliged to longer storage under Article 6 Subs. 1 Sentence 1 lit. c GDPR due to tax- and commercial-law retention and documentation duties or you have consented to a prolonged period under Art. 6 Subs. 1 Sentence 1 lit. a GDPR.
d. When registering for our newsletter
In so far as you have expressly consented under Art. 6 Subs. 1 Sentence 1 lit. a GDPR, we will use your email address to regularly send you our personalised newsletter. Providing an email address is sufficient for receiving the newsletter.
Cancellation is possible at any time, e.g. via a link at the end of every newsletter. Alternatively, you can cancel at any time by sending an email to [email protected].
e. When using our contact form
If you have questions of any nature, you can get in touch with us via a contact form available in the bottom right hand corner of all pages of the website. This requires the stating of a valid email address and also your given name and the subject of your query so that we know who sent the query and how we can answer it.
The data for the purpose of contacting us are processed under Art. 6 Subs. 1 Sentence 1 lit. f GDPR on the basis of our legitimate interests.
The personal data we collected for using the contact form will be automatically deleted after your query has been dealt with.
3. Transfer of data to third parties
In so far as this is legally permissible and under Art. 6 Subs. 1 Sentence 1 lit. b GDPR required for the processing of contractual relationships with you, your personal data will be transferred to third parties. This includes in particular transfer to companies for administrative purposes and to ensure centralized customer management with regard to our contractual relationship as well as the transfer to shipping and logistic companies for the purpose of delivering the goods you ordered and the transfer of payment data to payment service providers and/or banks to carry out a payment transaction. It further includes transfer to companies for operating customer support, customer reviews and product reservation. The transferred data shall be used by the third parties solely for the stated purposes.
If you make use of our customer helpdesk via our website your data (name and email-address) entered into the contact form are transferred to Zendesk Inc., 1019 Market St, San Francisco, CA 94103 USA („Zendesk“).
Zendesk uses this information to answer your requests on our behalf. This is based on our Data Processing Agreement with Zendesk. By this Agreement, Zendesk assures to protect your rights to your personal data and that the use of the data by Zendesk is in accordance with the GDPR.
Zendesk assures that your personal data is fully protected against unauthorized access. Zendesk will not use your data to contact you for its own purposes or to for transferring them to third parties.
As a US-based company, Zendesk complies with the privacy policy of the US Privacy Shield and is registered with the U.S. Department of Commerce's US Privacy Shield Program.
4. Cookies
We use cookies on our website. These are small files that your browser automatically creates and saves on your end device (laptop, tablet, smartphone or suchlike when you visit our website. Cookies do not cause any harm to your computer and do not contain any viruses, trojans or other malware.
The cookie stores information which arises in conjunction with the specifically used end device. This does not mean, however, that this gives us direct knowledge of your identity.
Cookies are used on the one hand so that we can make the use of our offerings more pleasant for you. Therefore, we use session cookies to recognise that you have already visited individual pages our website, you have already logged on in your user account or for displaying the shopping cart. These are automatically deleted after you leave our website.
In addition, we use temporary cookies saved on your end device for a certain defined period to optimise user friendliness. If you visit our website again to use our services, it is automatically recognised that you were already here before and which entries and settings you made so that you do not have to repeat them.
On the other hand, we use cookies to compile statistics on the use of our website and to evaluate the optimisation of our offerings for you (see section 5). These cookies enable us to automatically recognise that you were here before the next time you visit our website. These cookies are automatically deleted after a defined period of time.
The data processed by cookies are required for the stated purposes to protect our justified interests and also of third parties under Art. 6 Subs. 1 Sentence 1 lit. f GDPR.
Most browsers accept cookies automatically. You can configure your browser, however, so that no cookies are saved on your computer or a message always appears before a new cookie is created. Complete deactivation of cookies can, however, lead to you not being able to use all the functions of our website.
5. Analytical tools
The following tracking and targeting measures which we use are carried out on the basis of Art. 6 Subs. 1 Sentence 1 lit. f GDPR.
With the deployed tracking measures we want to ensure an appropriate design and continuous optimisation of our website. On the other hand, we use tracking measures to compile statistics on the use of our website and to evaluate the optimisation of our offerings for you.
Via the deployed targeting measures we want to ensure that you only see advertising tailored to your actual or presumed interests on your end devices.
These interests are to be considered as justified within the meaning of the aforementioned regulation.
The pertinent data processing purposes and data categories can be found in the corresponding tracking and targeting tools.
a. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") for the purpose of creating a website experience tailored to users' needs and continuing optimisation of our website.
In this context, pseudonymised user profiles are created and cookies (see sect. 4) are used.
The information generated through the use of cookies about your usage of this website such as
- web browser type / version,
- operating system used,
- referrer URL (the previously visited website),
- host name of the accessing computer (IP address),
- time of server request,
are transmitted to and stored on a server belonging to Google in the USA. Google is subject to the EU-US Privacy Shield so that an adequate level of data privacy is ensured.
The information will be used for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the purposes of market research and ensuring an internet experience tailored to users' needs. Furthermore, this information may be transferred to third parties to the extent that this may be legally required or those third parties process these data on our behalf. Under no circumstances will your IP address be associated with any other data held by Google. The IP addresses will be anonymised so that attribution is not possible (IP masking).
You can block the installation of cookies by selecting the appropriate settings in your web browser software; however, please note that if you do so, you may not be able to use the full functionality of this website.
You can also block the collection of the data generated by the cookie and relating to your usage of our website (including your IP address) and the processing of such data by Google by downloading and installing a web browser add-on.
As an alternative to the web browser add-on, in particular for web browsers installed on mobile end devices, you can also block tracking by Google Analytics by clicking on this link :https://tools.google.com/dlpage/gaoptout?hl=fr
An opt-out cookie is created which prevents the tracking of your data when you visit this website in the future. The opt-out cookie applies only to the web browser you are using and only to this website and will be stored on your end device. If you delete the cookies on this web browser, you will have to set another opt-out cookie.
More information on data privacy in relation to Google Analytics can be found on the Google Analytics Help page.